Return & Exchange Policy

At Strabella Home, we want you to love your purchase. If you’re not fully satisfied, here’s how our return and exchange process works.

Return Window

Returns are accepted within 15 days of delivery.

Condition of Item

Items must be unused, unwashed, and in original packaging.

Returns

Customers are responsible for return shipping costs. Refunds will be issued once the item is received and inspected (allow 5–7 business days).

Exchanges

Exchanges are free of charge. We will cover the cost of sending your replacement item once the original product is returned.

Non-Returnable Items

Used, washed, or damaged items (not caused during shipping) cannot be returned or exchanged.

To start a return or exchange, please contact us at info@strabella.org with your order number.